Privacy Policy
This policy explains what information KÖLNER ABRECHNUNGSDIENST Heiartz & Vogel oHG collects through this website, why, and what choices you have.
On this page
1. Data controller
The data controller responsible for this website is KÖLNER ABRECHNUNGSDIENST Heiartz & Vogel oHG, Flachsweg 2, 50933 Köln, Deutschland. You can reach us at support@koelner-abrechnungsdienst.org or +49 221 9486490.
2. Scope of this policy
This policy applies to koelner-abrechnungsdienst.org. It does not apply to third-party websites we may link to, or to any offline services. This website publishes informational content only and does not process payments or offer paid services.
3. Data we collect
- Contact details you voluntarily submit through our contact form, such as your name, email address, phone number and message content.
- Basic technical data generated automatically when you visit the site, such as browser type, general device information and pages viewed, typically recorded in server log files.
- A local storage entry recording whether you accepted or declined the cookie notice.
We do not collect health information, insurance details or financial account numbers through this website, and we ask that you do not submit such details in the contact form.
4. How we use data
We use the information above to respond to enquiries, maintain and secure the website, understand general usage patterns, and remember your cookie preference. We do not use your data to send marketing communications unless you separately ask us to.
5. Legal basis for processing
Where the General Data Protection Regulation (GDPR) applies, we rely on your consent (Art. 6(1)(a) GDPR) when you submit the contact form or accept optional cookies, and on our legitimate interest (Art. 6(1)(f) GDPR) in operating a secure and functioning website for essential technical data.
6. Sharing of data
We do not sell personal data. We may share limited data with service providers who host the website or help us manage email, under agreements that require them to protect your data and use it only for the purposes we specify.
7. Data retention
Contact form submissions are kept only as long as needed to address your enquiry and are then deleted, unless a longer retention period is required by law. Technical log data is generally retained for a short period for security purposes.
8. Your rights under the GDPR
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your data.
- The right to restrict or object to certain processing.
- The right to data portability.
- The right to withdraw consent at any time.
- The right to lodge a complaint with a data protection supervisory authority, such as the data protection authority of North Rhine-Westphalia.
To exercise any of these rights, contact us using the details in section 12.
9. Data security
We use reasonable technical and organisational measures to protect the information you share with us. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Children's privacy
This website is intended for general audiences seeking information about healthcare administration and is not directed at children. We do not knowingly collect personal data from children.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or applicable law. The date at the top of this page indicates when it was last revised.
12. Contact
Questions about this policy or your data can be sent to support@koelner-abrechnungsdienst.org, by post to Flachsweg 2, 50933 Köln, Deutschland, or by phone to +49 221 9486490.